Important message about your 2017-2018 Financial Aid
As you are aware, the federal processor is using 2015 income (same as last year’s FAFSA) to determine eligibility for the 2017-18 award year. This change was introduced to make it easier for all students to file their FAFSAs on time with accurate income data.
Although the change is to assist students, it has not come without its challenges. One of those is “Conflicting Data.” If any income data element is different between the two FAFSAs (2016-17 and 2017-18), the federal processor issues a code 399 on the student’s FAFSA, and the Financial Aid Office is notified.
It is the responsibility of the Financial Aid Office to rectify the conflict by requesting documents to verify which information is correct. Although students were awarded for the 2016-17 year, if conflicting data remains unresolved, the aid could be taken away, and the 2017-18 award delayed.
If our office is sending numerous emails requesting documents from you, and then requesting additional follow up documents, please do not ignore the request – your aid could be in jeopardy! We are doing our absolute best to serve you by reminding you that information may still be outstanding. We would rather send numerous reminders, than let the matter drop, and your aid be canceled!
Financial Aid Office Staff